Shipping/Return Policies


What’s the delivery time for orders?

Standard shipping depending on location (2-6 business days). Orders received after 2 pm (Eastern Standard) will be shipped out the next business day. All orders received on Friday after 8 p.m and the weekends (Saturday / Sunday) will be shipped the next business day (Monday). For international packages, the standard delivery is 7-21 business days. When products leave our facility, shipping is no longer in our control.

Do you ship internationally? 
Yes, we do. The standard delivery is 7-21 business days. 


Martous Naturals does not accept returns or issue refunds for opened packages. All sales are final. An unopened package must be certified as an “item refused” by the United Parcel Service. Shipping costs are not refundable for returned packages and for products not arriving in a timely manner.